1. Information We Collect

We collect information to provide a seamless "Doorstep Difference" experience. This includes:

Personal Identifiers: Name, physical address for pickup/delivery, email, and phone number.

Transaction Data: Weight of laundry, service frequency, and payment history (processed through secure third-party encrypted gateways).

Digital Data: IP addresses and cookies used via Agent Gab to improve your website experience.

2. How We Use Your Information

To coordinate pickups within our 20-minute radius.

To send SMS updates regarding your laundry status (Wash/Fold/Out for Delivery).

To distribute "Founding Member" rewards and $10 OFF coupons.

3. SMS & Communication (TCPA Compliance)

By providing your number, you consent to receive transactional and marketing SMS from The Laundry Barn LLC.

Opt-Out: Text "STOP" at any time.

Privacy: We never sell or rent your phone number or personal data to third-party marketers.

4. Data Security

We utilize industry-standard encryption. Your data is stored securely within the Agent Gab CRM environment, accessible only to authorized personnel at The Laundry Barn.